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According to the FTC’s administrative complaint, while Sears told consumers the software would only track their “online browsing,” the software also monitored their online secure sessions — including sessions on third parties’ Web sites. That meant everything from online bank statements to drug prescription records to the sender, recipient, subject and size fields of Web-based e-mails.
Virus and Spyware – Sears Settles FTC Spyware Charges – eWeek Security Watch.
Where to begin. Was this just a misstep from Sears’ IT dept.? Perhaps they bought the software before it was thoroughly demonstrated. Companies buy third party software frequently before testing it or getting full support for it. The fact that it did more than expected is actually a good thing.
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- Consumerist – Sears Settles With FTC Over Spyware Charge – Sears (consumerist.com)
- TechLaw: Black Eye for Sears, Wakeup Call for Online Businesses, Today (boxofmeat.net)

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